Microsoft-owned video chat service Skype has ‘fessed up to a major outage affecting its customers, promising it is “working on a quick fix” to the problem.

The problem appeared to start just after 9am BST. In a statement the company said:

We have detected an issue with the status settings of Skype.Affected users will not be able to change their status, their contacts will all show as offline and they will be unable to start Skype calls to them.

Instant messages are still being delivered as usual. The status issue also doesn’t affect Skype for web, which can be used to make calls and send instant messages.

According to handy website Down Detector, the service appears to be out in other European countries and in parts of Japan and Australia. However, the UK seems to be bearing the brunt of the outage so far.

Read the full story at The Register.